Vivaspin Casino Review

Vivaspin Casino was launched in 2025by Igloo Ventures SRL, a Costa Rica-based operator that operates several reputable casinos like Puppybet and Betiro. It’s licensed by the Government of the Autonomous Island of Anjouan and has already built a reputation as a reliable casino. Despite only being launched in 2025, the game lobby features over 5,000 games from more than 50 providers, including notable names such as Pragmatic Play, EvoPlay, Fugaso, and others. The welcome bonus is generous, offering up to €15,000 (~NZ$30,000) and an unlimited number of free spins. Yes, you read it right – Vivaspin offers unlimited free spins, and you can find out more about it and how it compares to other new NZ casinos in this detailed Vivaspin casino review.

My Experience With Vivaspin’s Welcome Bonus

The promotional banner for the welcome bonus doesn’t correspond with the actual offer. While the banner says that you can claim up to €15,000 (~NZ$30,000) and unlimited free spins, the actual offer is a 100% deposit match of up to €5,000 (~NZ$10,000). And yes, you can technically get unlimited free spins.

For every €50 (~NZ$100) you deposit during the first 7 days at Vivaspin, you’ll get 20 free spins. So, if you deposit €500 (~NZ$1,000), you’ll get 200 free spins. There’s no limit on how many times you can claim the offer.

The deposit match offer is fairly standard: minimum deposit of €20 (~NZ$40) or more via any payment method, and your deposit will be matched 100% up to €5,000 (~NZ$10,000). The wagering requirements are 40x for both the bonus credits and the free spins.

Did I Need a Bonus Code to Claim the Offer?

No, you don’t need a bonus code to claim any of the bonuses at Vivaspin. You won’t need to enter a promo code to claim the welcome bonus or any other promotion here.

Are Vivaspin’s Welcome Bonus Terms and Conditions Fair?

The 40x wagering requirements for both the bonus money and the free spins are within the industry standards, but they won’t be easy to clear within the 3-day window. And that’s one of the biggest drawbacks of the welcome bonus: you only get 3 days to clear the WR.

Another significant issue is that the maximum amount that can be converted into withdrawable cash is capped at just 1x the initial deposit, which feels very restrictive.

Does Vivaspin Have a No Deposit Bonus?

No. Unfortunately, Vivaspin doesn’t offer a no deposit bonus at the moment, nor any other offer you can claim for free, like a referral scheme or social media giveaways.

Other Vivaspin Bonus Offers

The other promotions besides the welcome bonus include a weekly cashback and several raffles and tournaments:

Does Vivaspin Casino Have a VIP Programme?

No, Vivaspin Casino doesn’t run a VIP or a loyalty programme scheme.

Here’s what you can expect from each section:

• Slots – There are 4,500+ pokies, and filtering options include Bonus Buy, Megaways, and Hold & Win. Unfortunately, you can’t sort by theme or volatility, which would have made navigation smoother. There are titles from 45+ providers, including Pragmatic Play, Booongo, and Amatic. Some of my favourites here were Swoll by Shady Lady, Angel vs Sinner by Pragmatic Play, and Doge Life by Penguin King.
• Table Games – There’s no dedicated table games section, which makes finding RNG tables slightly inconvenient. Still, I found around 20 table games spread across the lobby, featuring classic options such as roulette, blackjack, and baccarat, as well as a few video poker variants.
• Crash Games – This was a pleasant surprise. Vivaspin has a dedicated Crash category with over 85 games, including Roll X, Cursed Castle, Cric X, and Adrenaline Rush. It’s an impressive lineup for fans of instant-win and fast-paced betting formats.
• Live Casino – The live casino section hosts around 200 games from BetGames TV, Pragmatic Play Live, Live 88, and Red Rake. You’ll find multiple roulette, blackjack, and baccarat tables, along with poker games and game shows like Agent Spinity, ST Airpong, and Dice Duel.

50+ Software Providers

Vivaspin works with over 50 software providers, including notable names such as Pragmatic Play, 1×2 Gaming, Fugaso, Novomatic, and EvoPlay, among others. Although there’s no search bar to type in game or studio names, you can use the handy filtering option that allows you to click on a software provider name and see all the games by that provider.

Can I Place a Sports Bet at Vivaspin?

No, Vivaspin doesn’t offer a sportsbook, so you can’t place sports bets here. However, you can join other good platforms available to Kiwis, which offer betting on over 40 sports and thousands of betting markets.

Testing Vivaspin Casino on My Phone: Smooth Mobile Site, No App Needed

Is There a Vivaspn Casino App?

Vivaspin Casino doesn’t have a dedicated app, but since it’s a brand-new site launched in 2025, it’s fully optimised for mobile browsers. I tested it on both Android and iPhone, and everything worked flawlessly.

The layout adjusts neatly to smaller screens, and the games load fast without lag. All features available on desktop, including payments and promotions, are accessible on mobile, so you’re not missing out on anything by playing on your phone.

All You Need to Know About Depositing and Withdrawing at Vivaspin

Topping Up Your Vivaspin Casino Account: What You Need to Know

Vivaspin works as a hybrid casino that accepts both fiat and cryptocurrencies. However, the payment options are limited for Kiwis. You can choose to use a credit/debit card, such as Mastercard or Visa, opt for a Google Pay deposit, or utilise a cryptocurrency option like Bitcoin, Ethereum, or Litecoin. There’s also another option labelled as “crypto”, which redirects you to a third-party app where you can use various cryptocurrencies, including Tether, Ripple, Bitcoin Cash, and more.

The minimum deposit limit is €20 (~NZ$40), regardless of the chosen payment method, while the maximum deposit is €2,000 (~NZ$4,000) for all options except Google Pay.

Withdrawing Your Winnings from Vivaspin Casino

There are just five trusted withdrawal methods available at Vivaspin: cards, bank transfers, Bitcoin, Ethereum, and Litecoin. The minimum withdrawal is €40 (~NZ$80) for all payment options, while the maximum withdrawal limit is €4,000 (~NZ$8,000) daily, €10,000 (~NZ$20,000) weekly, and €20,000 (~NZ$40,000) monthly, which is higher when compared to most other New Zealand casinos. Verification is mandatory before the first withdrawal. Crypto withdrawals typically take 1–3 business days, while withdrawals via card or bank transfer may take up to 5 business days.

My Experience Withdrawing Winnings at Vivaspin Casino

I decided to test Vivaspin’s payment system using Bitcoin, and I must say that I was pleasantly surprised by how smooth and quick the entire process was. The KYC verification didn’t drag on for days, as it often does elsewhere, but it took just a few hours. Once my account was verified and I submitted the withdrawal request, the funds reached my crypto wallet in around two hours, which is faster than most casinos.

My Experience With Vivaspin’s Customer Support: Helpful, But Hard to Reach

Vivaspin has a comprehensive FAQ section that effectively addresses most of the questions you’d expect, including topics such as withdrawals, bonuses, and verification steps. However, if you need help from a person, it can be a bit annoying. The live chat button is buried all the way at the bottom of the FAQ page, and once you find it, you’re greeted by a bot. I had to click through several preset questions before it finally connected me to a live agent. Once I got through, the support person was friendly and seemed to know their stuff, but it definitely shouldn’t take that many steps to reach someone. I also tested their email support at [email protected] and received a reply within about a day.

• Email: [email protected]
• Toll-Free Number / Helpline: No
• Live Chat: Yes, 24/7

Trustworthiness of Vivaspin Casino

Vivaspin is operated by Igloo Ventures SRL, a Costa Rica-based company that’s already behind a few reputable casino brands. Although this particular casino was launched only recently, the other sites operated by Igloo Ventures SRL have a clean track record and are known to collaborate with well-known software providers. Vivaspin feels like a continuation of that formula.

Licence and Security – Is Vivaspin Casino Safe and Legit?

Vivaspin Casino is fully licensed by the Government of the Autonomous Island of Anjouan, Union of Comoros, operating under Licence No. ALSI-1423 | 1005-FI2. On the security front, Vivaspin utilises SSL encryption and a strict AML policy across the platform, ensuring that your personal and payment details are protected. It also supports two-factor authentication (2FA), providing an additional layer of account security.

Why I Rated Vivaspin Casino 3.9?

I gave Vivaspin Casino a 3.9 out of 5 because it’s a solid site with plenty to like, but it’s not without flaws. The game library is massive (5,000+ titles), the site runs smoothly on mobile, and my Bitcoin withdrawal took just two hours, which was impressive. It’s also licensed and uses good security tools.

Where it loses points is the bonus section. The welcome banner is misleading, and the T&Cs are overly restrictive. Besides cashback, most promos depend on other players’ actions, which makes them unreliable.

Vivaspin Casino’s Reputation – What Do The Reviews Say?

Since Vivaspin Casino is a relatively new brand, it hasn’t yet been reviewed by major platforms like AskGamblers or Casino.org. However, Casino Guru currently rates it 6.5/10, which is slightly below my own rating but still respectable for a new casino.

Casino Guru’s main criticisms were the limited payment options and weak responsible gambling tools. I’d say that’s fair, because while Vivaspin does have a dedicated Responsible Gambling page, it only includes a self-exclusion limit that you must access through live support, which isn’t ideal. There is only one link to a support organisation, GamblingTherapy.

Did I Have Any Problems While Playing?

I didn’t encounter any major issues while playing at Vivaspin Casino, but there were a few minor issues that slightly impacted the experience. The welcome bonus banner is a bit misleading, which could confuse new players. The payment options for Kiwi players are somewhat limited, especially if you prefer traditional methods over crypto. I also think the Responsible Gambling page could be more user-friendly, and personally, I would add a dedicated table games section to make navigation easier.

Do I Recommend Playing at Vivaspin Casino?

Yes, I do recommend it. Vivaspin is a reliable and trustworthy site with a vast game library and a great cashback promotion, which is hard to beat. While I wouldn’t necessarily choose it for the welcome bonus, the essential areas, such as safety, reliability, and variety of games, are in place, which are exactly what most Kiwi players care about.